HGI Property Claims Service


Disaster can mean many things to different people. From a plumbing leak, to a burglary, or a kitchen fire, it doesn’t always take a catastrophe to feel like you have been through one. This is why HGI Claims maintains a separate team of daily claims property adjusters.

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    Unparalleled Customer Service

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    Reporting

    • 8 Hour Acknowledgement of Claim
    • 72 Hour Status Report
    • Narrative Reports
    •  First Report within carrier specified time-line
    •  Follow-up reports at carrier specified intervals

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    Agreed Scope of Damages

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    Salvage

    o We work with carrier approved salvage companies to maximize recovery of client costs
    o We can contract with salvage companies in territories where the carrier does not have existing contracts

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    Coordination of Experts

    HGI Claims gets it right the first time. If your claim requires additional involvement, our claims service professionals will coordinate with the appropriate experts.

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    Reservation of Rights

    Protecting your right to further investigation is paramount to handling complex losses. Our team will evaluate and recognize the need to properly reserve your rights as the carrier.

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    Subrogation

    Our adjusters are trained to collect any evidence that may prove useful in the subrogation process

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    Estimate of Repairs

    Each estimate will include Replacement Cost Value and Actual Cost Value and a Statement of Loss

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    Valuations

    Our adjusters will provide co-insurance property valuations per client requirements

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    Claim Settlement

    Our tailored solutions can provide settlements at authority level or leave settlement to your in-house claims team.

Our Growing Nationwide Team of Daily Property, Casualty and Auto Adjusters